Frequently Asked Questions
Everything you need to know about your best night's sleep.
What makes the Nuzzle™ Pillow different from standard pillows?
The Nuzzle™ Pillow features proprietary phase-change technology developed for NASA, allowing it to actively regulate temperature while providing adjustable support layers for any sleeping position.
How do I customize the firmness of my pillow?
Each Nuzzle™ Pillow comes with two adjustable inner layers. You can use both for extra firmness, the 'Soft' layer for stomach sleepers, or the 'Medium' layer for back sleepers to find your perfect loft.
Is the Nuzzle™ Pillow machine washable?
Yes, the entire pillow is machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low heat to maintain the integrity of the cooling fibers.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping within the continental United States usually takes 3 to 7 business days.
What is your return policy?
We offer a 90-day sleep trial. If you are not completely satisfied with your Nuzzle™ Pillow, you can return it within 90 days for a full refund, no questions asked.
Does the pillow help with neck pain?
The Nuzzle™ is designed to provide optimal spinal alignment. By adjusting the inner layers, you can ensure your neck is properly supported, which helps reduce pressure points and morning stiffness.